Debit MasterCard Important Information

  • Debit or Credit?

Often when making a purchase with your Debit MasterCard, you will be given the choice of a debit or credit transaction. While either option works, by selecting the credit option and signing for purchases as you would with a credit card, you increase the likelihood of preserving your right to challenge fraudulent charges and possibly receive a credit (“charge-back”) for disputed transactions.

  • MasterCard Secure Code™

MasterCard SecureCode is a private code for your MasterCard account that gives you an additional layer of online shopping security. Click here to learn more and to register your MasterCard cards for free.

  • Lost and Stolen Cards

Report your lost or stolen Debit MasterCard as soon as you realize it is missing to ensure that you have Zero Liability for unauthorized purchases.

US: (888) 241-2510 | International: (909) 941-1398

  • Safety Tips
  • Sign your card immediately upon receipt.
  • Choose a Personal Identification Number (PIN) that will be difficult for others to guess. Avoid obvious numbers like your birth date or street address.
  • Memorize your PIN. Don’t write it on your card, your checkbook, or on other items carried with your card.
  • Never give your PIN to anyone under any circumstances. No one should ever ask you for your PIN.
  • Report a lost or stolen card promptly. Doing so will ensure that you have Zero Liability for unauthorized purchases.
  • Be cautious when using ATMs. Be aware of your surroundings and avoid ATMs that are poorly lit or lack good visibility.
  • MasterCard Global Service

Whether you’re the victim of card theft, have lost your card or just need help locating an ATM, MasterCard is here to assist you 24/7, 365 days a year. Call to speak with a representative regarding:

  • Lost or stolen cards
  • Emergency replacement cards
  • Emergency cash advances
  • Locate an ATM that accepts MasterCard,Maestro®, and Cirrus® brands
  • Access account-related information
  • Access any applicable card benefits

US: (800) 627-8372 | International: (636) 722-7111